Privacy
Buggy Whip Studio respects your privacy. We do not sell, rent, or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented. Buggy Whip Studio will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of such information are: name, postal address, e-mail address, phone number.
Security
Using your credit card at Buggy Whip Studio is completely safe. When you use your credit card to shop at Buggy Whip Studio, rest assured that the transaction is secure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works modern browsers. This technology safeguards your personal information and guarantees privacy. Shopping at Buggy Whip Studio is 100% safe.
Shipping & Handling
To make shipping fair and affordable, we calculate shipping charges based on the size and weight of the items you’re ordering. Here’s how it works: First, we determine how big your items are. Next, we add up the total weight of your order. Then, we ask you to enter the Country, State, and Postal Code for the destination. Lastly, we send this information to UPS Online. There the shipping charges are calculated and returned to us for inclusion on your order request. A handling charge of $3.00 is added to the total order. In stock items are shipped within 48 hours of receipt of your order. The vast majority of our products are handmade-to-order items. Handmade items typically take 2 to 3 weeks for completion. If you cannot wait, we will gladly cancel your order. Credit card orders: Your credit card is NOT CHARGED until the order is shipped.
Returns
We stand behind the quality of all our products. You may return any item in its original condition, within 30 for a store credit. Special orders are a final sale.